How v-tech is Responding to COVID-19

COVID-19 broke out globally. v-tech insists on normal operations and continues to provide customers with pre-sales and after-sales service of measuring machines.

With the global spread of the new crown virus (COVID-19), all countries, companies and everyone in the world are facing unprecedented challenges.

Under the guidance of v-tech's operation philosophy, v-tech always puts the health and safety of its employees first and will continue to maintain close cooperation with partners at home and abroad. Our team members do their best to provide customers with products and services normal business required, while following strict epidemic prevention and control guidelines, to ensure everyone's safety.

Each of our branches and offices is operating normally, providing customers with pre-sales and after-sales services of machines through multiple channels.

Pre-sales Support

So far, v-tech still maintains normal sales and service levels.

We will continue to pay close attention to the development of the epidemic, and our business team is also closely monitoring the risk of potential delays in the supply of raw materials and equipment together with domestic and foreign suppliers.

If you need to consult any pre-sales questions, please call or send an email to your dedicated sales representative or contact us.

After-sales service

v-tech's after-sales customer service engineers can meet the service needs of contracted customers and temporary call for repairs. Our field service team supports customers every day.

We ensure to provide the best service to our customers. As far as possible, engineers provide remote support for customers and other personnel, such as telephone calls and video conferences. We deliver engineers in safe and business-critical situations.

If you need to consult any after-sales questions, please call or send an email to your dedicated customer service engineer or contact us.